Thank you Walter! I love my bag and your personal service! I would gladly do business with again. Its amazing to know that there are still people in this world who take time to care!Thank you again Mary
Hello Walter, Just received my brown weekender bag I ordered today....I love it! It will make a lovely birthday gift next week....thank you so much.Take care, Lisa C Ontario, Canada
Dear Walt,Thank you so much. I received the tote today and it is great. As usual great customer service, great prices, excellent quality and FAST free shipping!John
Walter-Just received the Cape Cod Convertible Pak. It's everything I expected-a great piece and not very bulky and heavy for what it accomplishes. The look is also unique and svelte. Thanks, John PS: The price was very reasonable.
I just wanted to let you know I received the wallet in today's mail. It's the nicest man's wallet I've ever seen. I bought it for my husband for Father's Day, and I know he'll love it. I'm so glad you had it.
Thanks - Barbara
I would like to say thank you to you. My perception of this whole transaction is that in a world where there tends to be less and less genuine customer service, instead of hiding behind the anonymity offered by Internet transactions, you have given the kind of service customers tend to receive at Nordstroms and other high end retailers. I appreciate the way this was handled and even more I appreciate your quick responses and open communication.Thank you. Mike
Just wanted to let you know I'm loving my bag. It's truly functional and I've received lots of admiring comments at work. Thanks so much!!Colleen, Canada
Walt,I got the briefcase that same evening. Thank you very much for your great customer service! This ( Tony Perotti Document Briefcase) is exactly what I was looking for - right size, right shape, right color and great leather and quality... Best Regards, a very satisfied- KS
Dear WaltThank you, I have received the uptown bag in good order. Thank you very much for the services rendered.The bag is stunning, and i am glad i was able to obtain it from your website. Kind regards Peter N
Hi Walter!I LOVE THE BAG !!!!!!!!!!!!!! I got the McKlein Chicago Leather Overnight Wheeled Travel Bag / Briefcase and its a WOW! I'm so impressed with the quality and the PRICE! and you're awesome, they didn't charge me any customs!I'm extremely happppy with it!I can't wait til I wrap it up and give it to my special someone, I'm sure he'll be SUPER EXCITED to use it!! He's gonna LOVE it! =D Thank you for ALL of your help, Walter!-Mariam
I cannot thank you enough for the bag. My husband is SOOOOO happy, he hasn't stopped organizing it since I gave it to him this afternoon. Thank you again for a wonderful bag!. Cheeky, IL
Hi WalterThe bags have arrived – I lovvvvvvvvvve them. They are perfect. I have a trip to Sydney next week so get to try them out. Yes I am going to buy the green handbag as well. Have told heaps of people about your great site. Regards Gill
I just wanted to say how extremely pleased I am with the briefcase I purchased! When my husband and I opened it finally today-Christmas Day I was so VERY Happy that I bought this from your company after speaking with you personally about purchasing this. Thank you very much for your assistance.Aidea S, AZ
I just received the leather backpack. I'm so excited because it holds my daughters 14 inch computer. I can even close the Velcro closer over it. The leather is beautiful and I'm sure it will just get better with age. You were so helpful through this process and I appreciate your willingness to go the extra mile. It's so nice to be able to talk to a person these days. I would recommend you to anyone who is in need of high quality leather products.it has been a pleasure dealing with you.Sincerely, Anna F, N.C
Walt,Wanted to let you know I received the leather shoulder bag & it’s exactly what I wanted. Thank you so much! I will be sure to re-order from you and recommend to everyone that LeatherPaKs.com is the place to go…..Thanks again.
The ClaireChase leather backpack is FABULOUS! I purchased it for my son's graduation from college - needless to say, he was thrilled! He needed a bag suitable for the work place and this fit the bill to the max! I was so impressed with the quality of the leather, the construction, and how classy it looks. The monogramming was excellent and my son was so impressed that I thought to have it done. I am glad you mentioned it on your store site! I could never have able to buy this great backpack at the full retail prices I have come across and I am so grateful to have found your site! Thanks for for all your help!Sincerely, Barbara S., NY
Thanks. We've been very impressed with your customer service and company. We will definitely shop with you again.Tim S., MS
Hi Walt, Received leather messenger bag and zippers work fine! Thank you for your EXCELLENT customer service. Will be purchasing again soon!John
Hi Walt,Received leather messenger bag and zippers work fine! Thank you for your EXCELLENT customer service. Will be purchasing again soon!
WaltThe Floto Italian leather briefcase arrived in good condition last week and we gave it to our son on Saturday. He is very happy with it.
Howdy, Got my most beautiful ClaireChase leather duffle bag today. I Love It!! It's all and more than yousaid, in feeling the "life" that is in good leather when you roll it around in your hands. Sorry, gettin' off on another tangerine. But, You Guys ( LeatherPaKs ) Have Really Made My
I have dealt with LeatherPaks for several years now. I have made purchases for myself and for others. The customer service is consistently stellar. If I have a question about a product, Walt will get on the phone and get answers for me from whichever leather company I am considering purchasing from through him. Delivery is always fast. Last year a leather backpack I tried did not fit my laptop by one inch and LeatherPaKs paid for the shipping back and helped me pick a suitable replacement backpack. Walter knows his products and is able to match the right leather bag to a customer. Lastly LeatherPaks absolutely has the best prices and top leather bags.Rebbecca S
I purchased a sling bag from LeatherPaks several months ago; there was a mix up in the colors and Walt handled it immediately. Because I appreciated the personal tone of his note as well as the good service, I wanted to give LeatherPaks my business again. The free buySAFE Guarantee demonstrates why my confidence in LP is well placed.Thanks, Walt!
Dear Customer Service,This is an unusual e-mail as I know that customer service usually gets complaints/problems. I recently ordered the Tony Perotti Cognac colored leather backpack from you. I LOVE IT!!!!! In 1987 my husband and I went to Italy and while in Florence I went into the Petruzzi Leather Factory. The smell of leather was enough to entice anyone to purchase an item. I selected a backpack, similar to the one I ordered from you, against my husbands wishes. Backpacks were not in vogue yet and he could not imagine I would use it enough to warrant the purchase. I have never used anything more. In 1990 I worked per-diem in a few surgical nursing positions and I kept my shoes and supplies in the backpack so I would know I had everything I needed for the job. I returned to College to get my BSN and numerous times I had younger students offering to purchase my worn out backpack. I refused as it had additional sentimental meaning to me plus I wanted my husband to realize what a wonderful gift this was and how useful it became. He admitted many times he was wrong about the initial purchase. I had the backpack repaired many times by a local shoemaker which - well- let's say gave it more character. I finally decided enough is enough and I need to replace it and what a find I made when I went to your website. Petruzzi does not make the same backpack but the Tony Perotti backpack you carry is very close. I get many compliments and I continue to carry all my nursing needs in it. It is so classy and functional. That’s my story about getting your backpack but oh! I am not quite ready to put the old one in the garbage as it makes me smile when I see it.
Hey Walter wanted to say thank you. My wife was very happy with the leather backpack. I appreciate the service.Thanks.
I just wanted to say I love my new RED laptop case. Its beautiful, and so easy to handle I got one and my two daughters got one each. We're a Real Estate Group and we all looks sooo sharp with our rolling laptop cases. You Guys were wonderful to work with. My daughters first case when it arrived it had a small rip and ya'll just told her to send it back and you sent her a new one without having the returned one back in your hands and it arrived very quickly and she was sooo thrilled with the service. So, you've got three great fans of your products. We just love them.Best Regards,
Thank you! Totally satisfied with my order..the leather fanny pack is beautiful!!Teresa D
Hi Walter,, received the bag this week,, we've been having holdups due to flooding in our state (and other parts of the country) we are personally ok as we live in the hills,, got stranded in town due to highway home cut off for 2 weeks,,hey buddy, this is one great leather bag,, every bit as pictured + described,, leather so thick and top, top quality product,, just wanted to say a big THANKS,, looking forward to years of use from this one, cheap indian made ones that are pretty much the only ones available in our country dont last me long at all.. thanks again, KIND REGARDS, Bob B
LeatherPaKs had the leather handbag I wanted in stock. Easy to order. Confirmation email sent immediately. Shipped my order quickly. Great about notifications. Bag arrived quickly and in perfect shape. LeatherPaKs.com handled the transaction competently and expeditiously. Great experience, no issues. I had no need to make further use of their customer service, which is perfect to me. Would use LeatherPaKs.com again and strongly recommend them.Shari F
Hi Walt:Thank you so much! You have a great site with very good prices and your customer service is unparalleled.
I was pleased with the price, the quality of the leather and the fast delivery. I love the personable phone call and how my order was handled. I am going to say that I loved everything about your company,I love the workmanship and the style and everything about the handbag. Thank you for checking in on my opinion. I would definitely order from LeatherPaKs again.Thank you again. Anneliese E
Walt,I got the leather backpack in time for Christmas and love it. Thanks so much for your help especially during the crazy Holiday season.
Walt--just wanted to let you know my leather handbag arrived today. It's lovely! Thanks so much for all of your help.Toni
Hello WaltI never got a chance to thank you for accommodating me with regards to the Siamod leather duffle bag. I received it just days after you shipped it. I will be sure to tell my friends and family about your website. I will be back to do more business with you in the future. Thanks again. The leather bag is a beauty.
Good morning Walter....Just wanted to say that my (Tony Perotti) leather briefcase arrived and it is outstanding....
I just wanted to email you and let you know that I absolutely love your leather bags. This is the second one I have ordered from you AND I have to say the picture does not do it justice. The handbag is beautiful AND roomy just the way I like it. AND your shipping time was beyond my expectations..I look forward to doing business with you again.Pat W
Thank you so much for such fast shipping! I couldn't believe it when my bag ( Lola hand tooled leather handbag ) arrived last night, especially with free shipping included in the purchase. The handbag is beautiful. Your competitive price and great service gives you the edge on those big companies, keep it up! \Sarah Beth
Evening, Walt ...I hope this finds all well with you. I "debuted" my luggage at my favorite regional casino this past weekend and when I was checking out, the head of the valet service took care of me. I left my luggage with him as I finished up my business in the casino and caught up with him an hour or so later to leave. Noticed my luggage was still in the front - right behind him at the desk. This I found unusual as it's usually in the room behind their desk. On the way to my truck, he told me it was the finest luggage he'd ever seen. That the leather hides were far beyond anything he could even compare it to. To say he was going on and impressed would be an understatement - he wouldn't hush. Now I know he's handled more than his share of luggage as they are the busiest casino in Shreveport, LA and cater to DFW's high rollers. Kudos to you and Claire Chase.
Hi Walt,I'm impressed! A fantastic, simple, straight to the point web site that has a great selection, the best prices, and great customer service. I ordered my monogrammed ClaireChase duffle bag at 10:00 PM and by 8:30 AM the following morning the
I received my Floto Ciabatta bag in Vecchio Brown yesterday, and I just love it. Thank you for. It's a beautiful bag.Katherine W.
Hello Walt,Just want to let you know I received my order a few days ago and am very pleased--it is very nice!
Hi Walt,I am so VERYYYY pleased with the Andrew Phillips backpack and with your great customer service. My grandson's grad is tomorrow and I had looked endlessly for the 'right' leather backpack and when I saw this one I immediately knew it was it...
Hello Walt,Just to let you know, I love the LeDonne 2116 messenger bag. It's pretty close to perfect, comfortable and convenient to use. Thanks for your help.
Thanks for your excellent service. I will leave an additional comment to the original purchase. It was a pleasure doing business with you.Thanks,
Walt: Thank you so very much. I am looking forward to purchase some more Leather bags from you. I have used them for more than two decades. They are very practical and handy I just love them and carry the bag where ever I go.Ijaz
Hi WaltI just wanted you to know that I am very pleased with the Debbie Rott Vivian purse. Thank you very much
Thank you so much for the purse again! I was very happy with how fast I got it yesterday and you just sent it monday :) It's sooooo beautiful and I cant wait to show it off! ;) Have a good day.-celine
Hi Walt,I just wanted to let you know that we received the bag and Kara loves it!
ErinI wanted to let you know that I received the leather messenger bag today. It's perfect. I was looking for a casual leather bag with an inside zipper compartment (hard to find). It will be Christmas gift and I'm sure they will enjoy it. Thanks for getting the order to me before Christmas! Happy Holidays!
Hi,I got the messenger bag in time for Christmas, thanks. Also, thanks again for following up so quickly. I was stunned (email + phone call in less than 26 minutes!)...what remarkable customer service!
Merry Christmas and I hope that 2010 proves to be an awesome year for Leatherpaks.com.Mike K.
To whom this may concern,I would like state that this testimonial which I am providing is for Mr. Walter of Leatherpaks. My experience with this company is nothing but astonishment and appreciation of the commitment Mr. Walter has towards assisting me in both inquiring and purchasing the company’s leather products. While dealing with Walter, I truly appreciate the honesty and friendliness which he portrayed. Because of his genuine interest in providing information and helping his clients with inquiries, his professionalism and dedication in helping his clients will only result in his business growing with more success.
Hello,I received the leather duffle bag I ordered. Its lovely. This is a Christmas gift for my son.
Hi Walt...The parcel arrived yesterday afternoon...YAY!!! What a great messenger bag...thanks for all your prompt responses to helping me out with the parcel.
Hello, I want to thank you for your help on the telephone. It's rare thatyou can speak with the owner of a company to get help and answers to your
I got my backpack yesterday. It is absolutely great.Thank you.
Walt, thanks for a great product and a speedy turnaround.Frances
I'm returning the attached leather backpack, as my wife thinks it is too small.
Candidly, I think it's a terrific quality piece and that sometimes my bride is a pain in the buttMany Thanks
Again, thank you. I appreciate your responding quickly and your return policy.It is these qualities that confirm my choice of where and with whom to shop.Susan S.
I now am the proud owner of FIVE - count 'em FIVE of your bags. I did a lot of research because I am so incredibly picky and liked your site and the fact that you actually answered my plethera of questions - so - I did some shopping for me and a little for Christmas. Your customer service and quality of product was excellent.Thanks again
Should have written before but my mother-in-law has been sick and many things were going on. SO PLEASED WITH THE BAG!Anyway, I wanted to tell you I was a bit leary about ordering a leather brand I had never heard of before. I was also leary of the opening at the top because my bags usually do flips off the car seat and things go everywhere.
Love the handbag! Would recommend to a friend.Terry L.
We received the back pack purse yesterday. I absolutely love it!! It is very soft and stylish and the straps are plenty long enough. And there is plenty of room for all my 'stuff'. I will definitely recommend you to my friends. Thanks for the great service.Thomas T.
Hi:The tote bag arrived and my girlfriend is thrilled. Thank you!
Hi Walt, Received the bag and its is great. Just perfect for what I want. Your service is fantastic. Wish I lived in the US I would buy more.Cheers
I just received my leather bag today. My daughter in law will be thrilled.Thank you for your quick service I will tell everyone I know that is looking to buy a pocket book on line.
Got the bag last night - I LOVE it!thank you so much for making this whole exchange work out so easily - you rock!
Dear Walt,I just wanted to let you know that I've received my trolley briefcase. Thank you very much for such great service!
Walt --Thank you very much for your message and for doing this(refunding expedited shipping charge I did not need). Unbelievable customer service -- what a special treat!!! Wait 'til I tell my friends about this!
We received the back pack purse yesterday. I absolutely love it!! It is very soft and stylish and the straps are plenty long enough. And there is plenty of room for all my 'stuff'. I will definitely recommend you to my friends.Thanks for the great service.
You´re great!Thanks for the good service.
To whom it may concern:I am extremely happy with my purchase. The shipping is fast. It arrived a day earlier than expected. I was worried before it arrived because the bag only got a rating of 3 stars out of 5 in a different web site. This bag is perfect for me. I like the quality, the size and style. I will rate this product a 5 star out of 5.
Walt,Got the bag!! and it is perfect!! so glad I was able to make the exchange :)
EstherThanks very much Walt for your efficiency and kind help. It's really pleasant to do business with your firm. I sure will buy more in the future because you earned my respect and trust.
Thank you so much for all your great service!!Melanie T.
Thank you so Walt!I will definitely shopping again @ your website.
The service rep was wonderful. Helpful and polite. We told him we were going out of town and needed the product before we left. He made sure we got it before we left. The service was EXCELLENT.Thanks William M
Thank u so much, your service has been outstanding.Judy T.
Walter,Just wanted to thank you very much for dealing with the factory goof. You handled it extremely well and correct bag arrived today.
Walt with LeatherPaks was exceptionally helpful. He provided outstanding customer service and responded quickly to all questions I had regarding my purchase. I would certainly buy something from LeatherPaks again. Thanks for your assistance Walt!Cindi
Walt,This is the best thing ( ClaireChase X-Wide Briefcase )I have purchased online to this date.Great price also
Hi WaltI wanted to let you know I received the laptop bag and I love it. Thanks for all your assistance! I greatly appreciate it.
Hi Walt:The tote bag arrived yesterday in good order. Thank you very much for offering such a great bag at a really good price.
Hello Walter,I received my leather bag today and I wanted to Thank You for getting it to me on a timely basis. The bag is very well made and just what I was looking for.
OHMYGOSH! LIGHTNING FAST DELIVERY! I definately wanted my new briefcase the moment I paid for it, but I never dreamed it would be delivered so soon! THANK YOU, THANK YOU, THANK YOU! It's gorgeous; I love it! God bless you! Bernice
Hi there! It was so kind of you to send me shipping information the other day. I received my handbag today, and I absolutely LOVE it. It's big enough to hold all my "junk" and I really like all the extra little pockets. It seems to be made well, and I even like the smell of the leather. Thank you so much for such nice quality and great service.Sandy
Hello Walter!Your backpack arrived yesterday, and it is just beautiful! Thank you for your emails, your quick and safe ship!
Hello Walter,Thanks for sending the black backpack.I want you to know: I appreciate the good communication (answers to my queries, changing the color), and I REALLY like the bag, how quickly you sent it and the fact you did a nice packaging job. Most vendors just throw stuff in thrifty packaging. Thanks again. I'm sure I will be a repeat buyer :)
Hi, Walt.Just letting you know my bag arrived yesterday in excellent condition, and it's beautiful.
I recently purchased a diaper bag from LeatherPaks.com and had a wonderful experience with them. The bag I wanted was anywhere from $20 to $100 cheaper on their site compared to others. I originally ordered a brown bag, but once I received it I didn't love the color. I emailed them about an exchange and they immediately responded to me and sent me a new shipping label so I could send it back. I got the new bag in less than 1 week. I would definitely recommend them!Courtney, CA.
"Thank you Walt. Your good customer service and ability to address my concerns will go a long way to ensure future and recommended business from me."- William B. CA.
I just wanted to let you know that my handbag arrived today..Thanks so much for the super quick ship...I absolutely luv the bag..The pictures don't do it justice...I look forward to doing business with you again...Thanks so much for a smooth transaction...- Trish,NJ
Dear Walter,I want to thank you for helping me order the Floto
Dear Walt, I received the purse this afternoon. I am so pleased with it. I will leave you good feedback and hopefully deal with you in the future. - Sincerely, Linda C.
Hi there Walter,I want to thank you for your quick shipment. I am so very pleased with my initial purchase. The picture did not do the handbag TJ-5F Leather Hobo Handbag w/ Hand Tooled Inset justice with the hand tooling on the bag, both black and brown colors that will go with everything and the soft leather incorporated into the bag. I will definitely do business with you again, your expedient shipment is also very much appreciated. -
I ordered two unisex small messenger type bags from you back in May/June of this year. Since then I've gotten many compliments, and at least five people who wanted to know where I got them. -Thanks!
Dear Walt,I can't thank you enough for handling this transaction for me. You
Walt, the bag was delivered yesterday and I have just one word for it: QUALITY. Yes, it is gorgeous too, but I am extremely impressed with how well made the bag is. Leaps and bounds above the other brand. Iï¿½m extremely happy with it, and I appreciate your efforts in helping me get a bag that would suit my needs.Shantelle S.
Dear Walt,I have received my briefcase and am very happy with it. Thank
Walt,Thanks again for the best online experience yet.
Hi Walt,My black bag arrived today and it is just perfect. It is exactly what I wanted. Thank you so very much for your kindness. You are the BOMB!
Hi - Just wanted to let you know I received the Murse today and its exactly what I wanted! I'm giving it as a gift & I know he's going to LOVE IT - Thank you for the FAST ShippingIrene, NJ
Good morning. I wanted to let you know the briefcase arrived and is everything it was described to be. Perfect! You were so helpful and patient in your communications with me and I appreciate that very much. I think my husband will be pleased. I know I am. Your service, fast and friendly, shipping, fast and fair, and product, very nice. You sir are very good at what you do and I wanted to tell you that. I wish you a very merry Christmas, a safe and happy beginning to the new year, and great success with your sales. And just one more, thank you, from a satisfied customer.All my best, Jan
DEAR WALTER,THE BACK PACKS MADE IT IN WEDNESDAY,THEY ARE VERY VERY NICE .MY DAUGHTER LOVES IT.
I do a lot of online shopping. This has been one of the best experiences I've had in every aspect.Thanks Sonya
Walter~I just wanted to send you a little note about the absolutely gorgeous red Italian-Leather laptop bag. I LOVE IT!! It arrived this morning and have never before been more excited to receive a package by mail! Thank you so very much!!
Hi Walt,I received the brief. It's great. Thanks!
I received the exchange today. Thank you for such wonderful customer service! I just had one question: How do I go about cleaning a leather handbag? Do you sell leather cleaners? Thanks!!!Olga - FLA
Hi,I received the purse this morning and already put my things in it and is it ever a beautiful one, I know that I will enjoying using it a lot. Just the size I have been looking for up here and just couldn't find one here have bought so many other ones and they have just went in the garbage. Thanks again for sending it out to me so quickly, was nice doing business with you
Thanks again so very much.
I just received the fanny pack and wanted to tell you how pleased I am with it it was just what I wanted and am ordering anotherEthelind, NJ